Privacy Policy

Last updated: February 2026

High Command Roofing ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to visitors and customers in Boise, Caldwell, and the greater Treasure Valley, Idaho.

1. Information We Collect

Information you give us

• Contact details — name, phone number, email address, and property address when you submit a form, request an inspection or estimate, or contact us by phone or email.
• Project details — anything you tell us about your roof, home, or project so we can quote and schedule the work.
• Messages — the content of emails, texts, and form notes you send us.

Information collected automatically

• Basic analytics such as page views, approximate region, device type, and referring source, so we know which pages are useful.
• If our advertising tools are enabled, standard advertising pixels may collect limited data about visits to this site. You can opt out of personalized ad targeting through your browser or ad platform settings.

2. How We Use Your Information

• To respond to your requests — schedule inspections, prepare estimates, and answer questions.
• To perform and manage roofing work, warranties, and warranty claims.
• To communicate about your project, appointments, and follow-ups.
• To improve our website and marketing, and (where permitted) to send occasional updates or offers. You can opt out at any time.
• To comply with legal obligations, including Idaho contractor registration requirements.

3. Sharing Your Information

We do not sell your personal information. We share it only with:

• Service providers — tools that host this website, store form submissions, send email/SMS notifications, and route leads (for example, our form and CRM providers). They process data on our behalf under their own privacy terms.
• Insurance involvement — if you ask us to support an insurance claim, we share documentation with you and, at your direction, with your insurance adjuster.
• Legal reasons — when required by law, court order, or to protect our rights.

4. Text Messages & Call Recording

If you text or call us, standard carrier rates apply. We may keep records of communications related to your project. If we ever record calls, we'll tell you first where required by law.

5. Cookies & Analytics

This site uses cookies and similar technologies for essential functions (like remembering form context) and basic analytics. You can block or delete cookies in your browser settings; the site will still work, though some features may be limited.

6. How Long We Keep Data

We keep lead and project information for as long as needed to complete your project, honor warranties, and meet legal and tax requirements — typically several years. Analytics data is kept per our analytics provider's retention settings.

7. Your Choices & Rights

• Ask us what information we have about you, or request a correction or deletion, by emailing highcommandroofingllc@gmail.com.
• Opt out of marketing emails or texts any time — reply "STOP" to texts or use the unsubscribe link in emails.
• We may retain certain records (like invoices and warranty documents) even after a deletion request, where legally required.

8. Security

We use reasonable administrative and technical safeguards — encrypted connections, access controls, and reputable service providers. No method of transmission over the internet is 100% secure, so we can't guarantee absolute security.

9. Children's Privacy

Our services are directed to homeowners and adults. We don't knowingly collect information from children under 13. If you believe a child gave us information, contact us and we'll delete it.

10. External Links

Our site links to third-party pages (for example, our Owens Corning contractor profile, BBB profile, and Google reviews). We're not responsible for those sites' privacy practices.

11. Changes to This Policy

We may update this policy from time to time. The version posted here with a current "Last updated" date is the version that applies.

12. Contact